Development
APIs and connections built with retries, versioning, logging and alerting from the start — because the expensive part of an integration isn't building it, it's the six months after.
Is this you?
Integration problems rarely announce themselves. They show up as reconciliation work and mistrusted numbers.
The same data gets entered in three places
Orders, contacts or stock keyed into separate systems by hand, disagreeing by the end of the month.
An integration broke and nobody noticed for a week
No logging, no alerting, no retry — just a silent gap in the data that someone eventually finds.
You need to expose your data to partners or a mobile app
Other people's software needs to reach yours, and right now there's no safe way to let it.
A legacy system holds data nothing else can reach
It works, it can't be replaced yet, and everything modern has to talk to it somehow.
Overview
The design choices that decide whether an integration survives its first breaking change.
Almost anyone can make two systems exchange data once. The difference between an integration that lasts and one that becomes a monthly incident is what gets designed around it: how failures retry, how partial data is handled, what happens when the other side changes without warning, and whether anyone finds out before your customers do.
We build APIs and integrations with that lifespan in mind. Contracts are versioned so consumers aren't broken by improvements. Rate limits, authentication and pagination are decided at design time rather than discovered under load. Every outbound call assumes the other end will eventually be slow, unavailable or wrong, and behaves accordingly — idempotent writes, queued retries with backoff, dead-letter handling for the cases that need a human.
And because integrations live in the space between teams, we treat documentation and observability as deliverables. You get an OpenAPI or GraphQL schema a developer can work from without meetings, structured logs that show exactly which payload failed, and alerting that tells you a sync has stopped rather than leaving you to infer it from a discrepancy three weeks later.
Capabilities
Nine areas of API and integration work. Discovery decides which of them your situation needs.
Versioned, well-documented REST APIs with consistent resource design, sane pagination and error responses a consuming developer can act on.
Schema-first GraphQL with resolver-level performance controls and query depth limits, for clients that need to ask for exactly what they use.
Payment processors, CRMs, ERPs, shipping, accounting and marketing platforms connected properly — including the parts their documentation leaves out.
A connective layer that maps and transforms data between systems, so adding the next one doesn't mean another point-to-point script.
Signed, retried, idempotent event delivery in both directions, with replay for the times a consumer was down when it mattered.
Modern interfaces in front of ageing systems — SOAP, flat files, scheduled exports, direct database reads — without touching what can't be touched.
OAuth 2.0, API keys, JWT and scoped permissions, with rate limiting and quota enforcement so one consumer can't take the service down.
Scheduled or real-time synchronisation with conflict rules, field mapping and reconciliation reporting you can actually verify against.
OpenAPI or GraphQL schemas, developer portals, structured logging, uptime checks and alerting on failed syncs rather than silent gaps.
Deliverables
Stack
Chosen for what your systems already speak and what your team can maintain after we leave.
API Layer
Messaging & Jobs
Platforms We Connect
Spec & Monitoring
Our Process
Six phases. Most of the risk is removed in the first two, before anything is written.
Engagement
Three shapes, depending on how many systems are involved and who owns them afterwards.
A defined set of endpoints or integrations, agreed timeline, fixed price. Best when the systems and the data flows are already understood.
Fit
And, just as usefully, who it isn't for.
Why DM Solutions
Four commitments aimed at the months after the integration goes live.
Retries with backoff, idempotent writes and dead-letter queues are standard. Every integration assumes the other side will eventually be down, slow or wrong.
Contracts are versioned before you have a second consumer, so improving the API later never means breaking whatever is already depending on it.
Structured logging, uptime checks and alerting on failed syncs — so a broken connection is a notification, not a discrepancy someone finds next month.
An OpenAPI or GraphQL schema, real examples and field mappings. Your next developer should be able to consume this without booking time with us.
Proof of work
Connections that removed manual reconciliation and stayed removed.
A Child's Wish Foundation fulfils the wishes of children facing critical illness. The mission moved everyone who heard it; almost nobody was hearing it. DM Solutions led brand, content strategy, and donation flow design; Creative Labs partnered with us to execute the WordPress build and CRM integration. Donations rose 50% within six months, organic traffic 70%, and volunteer registrations 35%.
Results
01
Increase in organic traffic
02
Boost in donations
03
Rise in engagement
Tea with George is a conversation-led podcast spanning industries, guests, and unhurried questions. It needed a digital home that matched that tone and could be found by people who had never heard the show. DM Solutions led strategy, UX, and content direction; Creative Labs partnered with us to execute the Webflow build and on-page search work. The result: 40% more organic traffic, half again as many listener interactions, and an audience that started subscribing directly.
Results
01
Rise in organic traffic
02
More listener interactions
03
Lower bounce rate
Haniel Singh Ministries spreads messages of hope and spiritual growth through sermons, podcasts, and community. Its existing site couldn't carry a growing content library or reach beyond the people who already knew it. DM Solutions led content architecture, UX, and conversion strategy; Creative Labs partnered with us to execute the Webflow build. Traffic rose 150% in the first quarter and newsletter sign-ups 200%.
Results
01
More newsletter sign-ups
02
Growth in website traffic
03
Increase in podcast listeners
The Convergence Summit brings faith leaders, church representatives, and thought leaders together around ministry growth and community impact. Its digital platform had to carry spiritual weight and survive a registration surge on the same afternoon. DM Solutions led UX and registration strategy; Creative Labs partnered with us to execute the WordPress build and load testing. Sign-ups rose 40% and session duration 50%.
Results
01
Increase in registrations
02
Longer average sessions
03
Increase in organic traffic
Veritas Protection provides executive transportation, risk assessment, and bespoke security strategy to high-profile individuals and international organisations. Their clientele is elite; their website was not. DM Solutions led positioning, UX, and content strategy; Creative Labs partnered with us to execute the Webflow build. Session duration rose 45% and client enquiries 35%, with first-page rankings on the terms that matter.
Results
01
Longer session durations
02
Rise in client enquiries
03
Rankings on core terms
The Caylor Group advises organisations on growth and operational excellence. Their reputation was strong; their website communicated none of it and converted almost nobody. DM Solutions led positioning, UX, and conversion strategy; Creative Labs partnered with us to execute the build. Qualified leads rose 85%, organic traffic 60%, and consultation requests tripled.
Results
01
More consultation requests
02
Increase in qualified leads
03
Boost in organic traffic
New Wine Church is a faith-driven community in Lynchburg, Virginia with a flourishing in-person congregation and almost no digital reach. DM Solutions led brand identity, information architecture, and UX; Creative Labs partnered with us to execute the Webflow build. The result is a searchable sermon library, an interactive event calendar, and a secure giving platform — a site that respects the church's heritage without looking like it was built in its founding decade.
Results
01
Growth in overall sessions
02
Improvement in engagement rate
03
Growth in active users
End-to-end rebuild, optimization, redesign, and growth program for a stalled travel brand.
Results
01
Organic traffic ceiling broken after 2-year plateau
02
New booking platform shipped on time
03
Higher conversion on existing traffic post-redesign
A scalable design system that unified a fragmented product and tripled UI delivery speed.
Results
01
faster UI feature delivery
02
reduction in design-QA cycles
03
One unified component library across 4 product areas
iOS and Android app serving 150K+ active users with seamless appointment booking and telemedicine.
Results
01
active users
02
average app store rating
03
user retention at 90 days
Testimonials
Questions
The six that come up before every integration project.
REST is the right default for most systems: simpler to cache, simpler to debug, and every developer already knows it. GraphQL earns its place when you have many different clients needing different shapes of the same data, or mobile apps where over-fetching costs real bandwidth. We decide on your consumers, not on fashion, and we're comfortable running both where it makes sense.
Tell us which systems need to talk and what keeps going wrong. We'll map it and come back with an approach and a fixed-price proposal.
Detailed proposal within 48 hours. No commitment required.
